already_pinned

This is already pinned · HTTP 409

What causes this

The page, flow or customer you tried to pin is already in your rail.

How to fix it

Nothing to do: it is already one click away in the rail, under the line.

What the response looks like

{
  "error": {
    "code": "already_pinned",
    "status": 409,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/already_pinned"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.