circuit_open

Calls to this provider are paused · HTTP 503

What causes this

Repeated failures against this provider tripped the circuit breaker, so calls fail fast instead of queueing behind an outage.

How to fix it

Honour Retry-After in the response and retry after it elapses. Retrying immediately keeps the circuit open.

What the response looks like

{
  "error": {
    "code": "circuit_open",
    "status": 503,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/circuit_open"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.