Ngentix

connection_revoked

Connection revoked at the provider · HTTP 409

What causes this

The connection existed but the provider rejected the token — the customer revoked access, changed their password, or an admin removed the app.

How to fix it

Ask the customer to reconnect. Nothing on our side can restore a revoked grant.

What the response looks like

{
  "error": {
    "code": "connection_revoked",
    "status": 409,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/connection_revoked"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.