Ngentix

data_access_not_approved

This live read is not in an approved scope · HTTP 403

What causes this

A partner can dial a customer's live third-party system only on paths Ngentix staff has approved. This path is not one of them, or no declaration has been approved yet.

How to fix it

POST /v1/data-access-grants with the connector, a purpose, and the path prefixes you need. Sandbox connections do not need a grant.

What the response looks like

{
  "error": {
    "code": "data_access_not_approved",
    "status": 403,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/data_access_not_approved"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.