entitlement_required

Not included in this plan · HTTP 402

What causes this

The endpoint or capability is gated to a higher tier — the Surface Changelog and full observability retention are the usual cases.

How to fix it

message names what is required. Upgrade from Billing in the console.

What the response looks like

{
  "error": {
    "code": "entitlement_required",
    "status": 402,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/entitlement_required"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.