export_in_progress

A download is already being prepared · HTTP 429

What causes this

Only one run-history download can be prepared at a time for each signed-in person.

How to fix it

Wait for the current download to finish, then start the next one.

What the response looks like

{
  "error": {
    "code": "export_in_progress",
    "status": 429,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/export_in_progress"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.