flow_has_subscribers

Flow has paying customers · HTTP 409

What causes this

The flow cannot be deleted because end customers hold live subscriptions to it. Deleting it would destroy the record of what they are paying for, so the database refuses. The message names how many customers are affected.

How to fix it

Disable the flow instead. That stops each customer's billing at the end of the month they have already paid for, keeps the history, and needs no further action from them.

What the response looks like

{
  "error": {
    "code": "flow_has_subscribers",
    "status": 409,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/flow_has_subscribers"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.