Ngentix

inbound_unavailable

Inbound event could not be stored · HTTP 503

What causes this

The event verified but could not be written to the store or enqueued for delivery. This is transient — it is our side, not the sender's.

How to fix it

Retry with the same Idempotency-Key. The event is deduplicated on that key, so a repeat after a partial failure is safe.

What the response looks like

{
  "error": {
    "code": "inbound_unavailable",
    "status": 503,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/inbound_unavailable"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.