insufficient_scope

Key lacks the required scope · HTTP 403

What causes this

The key authenticated, but it does not carry the scope this endpoint needs. Publishable keys (cc_pub_…) are the common case — they exist for the connect widget and cannot call the proxy.

How to fix it

Use a secret key (cc_test_… / cc_live_…) with the scope named in details, or issue a new key with it.

What the response looks like

{
  "error": {
    "code": "insufficient_scope",
    "status": 403,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/insufficient_scope"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.