internal_error

Unexpected failure · HTTP 500

What causes this

Something failed on our side that does not map to a specific code. The detail is recorded in our logs, deliberately not in the response.

How to fix it

Retry. If it persists, quote the request_id — it is how we find your exact request.

What the response looks like

{
  "error": {
    "code": "internal_error",
    "status": 500,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/internal_error"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.