Ngentix

invalid_api_key

API key not recognised · HTTP 401

What causes this

The key is malformed, belongs to another deployment, or has been revoked or rotated. Rotating a key invalidates the previous value immediately.

How to fix it

Check the key under Settings → API keys in the console. If it was rotated, update whatever holds the old value; if revoked, issue a new one.

What the response looks like

{
  "error": {
    "code": "invalid_api_key",
    "status": 401,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/invalid_api_key"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.