invite_domain_refused

That email domain cannot be invited · HTTP 403

What causes this

The invitation named an address at Ngentix's own domain. Signup is public, so allowing this would let any organization owner mint an address that reads as internal staff inside their own workspace.

How to fix it

Invite the person at their own work address. Internal accounts are provisioned separately and are never created by invitation.

What the response looks like

{
  "error": {
    "code": "invite_domain_refused",
    "status": 403,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/invite_domain_refused"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.