subscription_offboarded

Subscription cancelled · HTTP 402

What causes this

The subscription was cancelled and the organization has been offboarded.

How to fix it

Resubscribe from Billing, or contact us if this is unexpected.

What the response looks like

{
  "error": {
    "code": "subscription_offboarded",
    "status": 402,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/subscription_offboarded"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.