subscription_suspended

Organization suspended · HTTP 402

What causes this

Ngentix suspended this organization. ⚠ It is NOT a billing failure — a vendor pays nothing to use Ngentix, so there is no invoice of yours that could fail. Suspension is a deliberate action taken by us.

How to fix it

Contact Ngentix support. There is nothing to pay and no card to update; a person has to lift it.

What the response looks like

{
  "error": {
    "code": "subscription_suspended",
    "status": 402,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/subscription_suspended"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.