tier_required

Your plan does not include this feature · HTTP 402

What causes this

The endpoint is gated on a paid tier and this organization's current plan is below it. This is a billing state, not a fault — the request was well-formed and the credentials were valid.

How to fix it

Open Billing in the console to see the plans and upgrade. The response message names the exact plan this feature needs; upgrading takes effect immediately.

What the response looks like

{
  "error": {
    "code": "tier_required",
    "status": 402,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/tier_required"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.