Ngentix

window_too_wide

The date range is too wide · HTTP 422

What causes this

Run history can be read over at most 90 days at a time, and a download over at most 30 days.

How to fix it

Choose a shorter date range, or read the history in several parts.

What the response looks like

{
  "error": {
    "code": "window_too_wide",
    "status": 422,
    "message": "…",
    "hint": "…",
    "request_id": "req_…",
    "docs_url": "https://cloud.ngentix.ai/docs/errors/window_too_wide"
  }
}

Quote the request_id if you contact support — it identifies your exact request in our logs.